Inconsistent advice from the advisors about what the policy covered. Unfortunately the Consultant I wanted was not on their list, nor indeed was the hospital.
I expected I would have to pay excess but the whole amount is shocking. Quick and easy service to use each time I need authorisation for ongoing treatment. This lead to a quicker recovery and a faster return to my employment. 634 people have already reviewed AXA PPP healthcare. Cannot have surgeon I want. © 2020 Trustpilot A/S. AXA PPP healthcare Reviews 1,212 • Great . Only the latest review will count in the company's TrustScore Write a review. Wonderful support.
They were as obstructive as possible in arranging the scan obviously in the hope I would go down the NHS route. I am not one who normally leaves reviews of any kind but today I sincerely felt compelled through the kindness I had received.
All rights reserved. I telephoned to enquire about scope of cover for a complex medical procedure. I have been very happy with the service I have received from AXA PPP and would recommend them for anynone considering prviate healthcare. Read 2 more reviews about AXA PPP healthcare Only the latest review will count in the company's TrustScore ldeepthika 1 review. I discussed my policy with someone who took the time to chat to me about the policy and all the options. I persisted and had the Scan. I was told it was not covered and was given no alternative on how to see anyone, private pay or not. There were giveaways, inspirational articles, extra support and they even made some services free or excess free for members to access. Not only did he charge £185 for a telephone consultation but the clinic has told me that I had to pay the full amount. I was pleased with the service that AXA provided with no issues on making contact or payment From contacting yourselves until my first treatment it was a breeze. I have been very happy with the service I have received from AXA PPP and would recommend them for anynone considering prviate healthcare. AXA health area appalling keep away. I have a policy through work, which I haven't needed to use before.
Very helpful on phone, got all appointments arranged with no fuss. Very efficient, no barriers or problems processing claim. | Read 121-140 Reviews out of 1,212 Check out what 1,327 people have written so far, and share your own experience.
Inconsistent advice from the advisors about what the policy covered. Check out what 1,212 people have written so far, and share your own experience. I was nonetheless asked complex, detailed and wide ranging background questions requiring a detailed written response, and I had to sign a consent form for them to approach my consultant.
If your paying try an alternative health-care. Axa guided me through the process and were able to answer any questions that made my health journey easier. Thank you. See business transparency Do you agree with AXA PPP healthcare’s 4-star rating? Great but not excellent because as explained I didn’t need a definitive answer at this stage. My experience today was phenomenal and I would like to say a massive thank-you Katerina.
Write a review Write a review Reviews 1,075 Write a review. Always someone there to offer help and advice over the phone, quick un-bureaucratic decisions on claims. The service you receive from first call to your operators to being seen by which ever medical practitioner you are looking to see impressed me the most. Why would you include a specialist in the list if you don’t cover them?
The representative took my call with courtesy and acted with efficiency. I have a policy through work, which I haven't needed to use before. 167 company reviews and salaries posted anonymously by employees. If your paying try an alternative health-care.
I was sent 3 names I am not one who normally leaves reviews of any kind but today I sincerely felt compelled through the kindness I had received. The portal was not up to scratch. Earlier this year I required major shoulder surgery and was thankful for having the healthcare package. Great but not excellent because as explained I didn’t need a definitive answer at this stage. My experience today was phenomenal and I would like to say a massive thank-you Katerina. Do you agree with AXA PPP healthcare's TrustScore? Unfortunately the Consultant I wanted was not on their list, nor indeed was the hospital. AXA health are now saying the treatment I now need is not covered by my policy when clearly it is. I cannot speak to highly of the service I have received from AXA PPP Healthcare and their associated clinical experts and general staff. AXA PPP healthcare Reviews 1,075 • Great . A document size limit meant I had to send eleven replies. AXA PPP healthcare Everyone I spoke to with questions and queries was very helpful and put my mind at ease about the process.
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